Executive Coaching for Success
Sharon W. Lovoy, SPHR, has worked one-on-one with managers and executives to identify and resolve issues that impact their ability to be effective leaders and positive role models in the workplace.
The following are examples of situations in which Sharon has provided strategic assistance and facilitated successful conflict resolution.
Long Term Conflicts: A manager and a team of employees whose relationship had deteriorated to the point that an employee told upper management, "If something is not done, workplace violence is going to happen. That is not a threat. It is a prediction." With assistance from Sharon, this team was able to bring a 12 year "war" to an end and build productive relationships.
Alienation from the Work Force: A top management team in the health industry had alienated their group from the work force and become ineffective in leading the organization. With assistance, this team was able to reestablish a productive environment by acknowledging the impact of their actions and the numerous interdepartmental conflicts. They took responsibility for changing behaviors that kept them from being effective.
Ineffective Leadership: The manager of a group of professionals was an ineffective leader. Working closely with the manager, Sharon was able to coach this individual to the realization that he/she was the source of the problems within the team. They developed a plan to overcome each obstacle. Relationships have been restored to the productive level.
Arrogance Used to Cover Low Self Esteem: A top sales person, called administrative personnel "bugs," yet put on his best face to management. After individual coaching, he was able to acknowledge that his arrogance was creating strife and had a negative impact not only him but was damaging others. By making amends to the clerical staff, he increased his ability to contribute to the organization.
Sexual Harassment: A top facility manager for a major corporation was engaging in sexual harassment. After coaching, the manager made amends to the employees and has refrained from destructive behaviors.
Poor Image Within the Organization: A manager was using juvenile and inappropriate humor in the workplace. This individual also failed to complete projects and was being shunned by the rest of the organization. After coaching, this individual was able to retool the work image and was ultimately sought out by four divisions for a promotion.
METHODOLOGY: The strategy depends on the situation and the individual involved. Sharon utilizes several tools to assess the full nature of the problem and then designs solutions that are tailored to the situation and the organization's goals. The plan will be developed with client involvement.